Backup exec 2012 and robotic library partitions symantec. How to troubleshoot issues with a robotic library autoloader. If you used the agent for mac in a previous version of backup exec, you can continue to back up and restore your existing macintosh systems. The problem is that backup exec still tries to find two drives. Adding or removing tape drives in a robotic library partition. To eject media from tape library, please make sure you have the list of correct media to be removed, otherwise you can be in trouble. How to sort, filter, and copy information on the backup exec administration console. My question is, what do i have to in backup exec before i remove that tape from the library. Robotic library hardware error data recovery general. Backup exec 2012 has officially frustrated me so im asking for help. For backup exec 2012 and above version right click on the robotic. Is there something similar in backup exec 2012 to what there is in netbackup where it can just query the robot for what tapes are where.
So far we have been using backup to disk but since we dont have anymore access to our offiste backup server, we are kind of force to go back to tapes and send them away to the secure offiste location. After the repair installation, robotic library and tape drives went offlin. Tl2000 destination full message during cleaning drive dell. Tape library appears offline in microsoft dpm 2007 server fault.
Delete all tape devices from symantec you must disable robotic library first by uncheck. Im really stuck here, so hoping to find some answers here. Stop and disable removal storage service rsm windows server. The library and server must be powered up in the proper sequence after the. What im trying to do is to setup a weekly full backup to my robotic library which contains 8 partition 8 separate tapes in hp autoloader 18 g2. From backup exec devices right click the my tape library and tape drive flash in use all of a sudden and i cannot get it to stop. Early on, the error was commonly accompanied by a message indicating the tape. How to recreate tape library in symantec backup exec. There were some problems with creating or editing backup jobs, so the support told me to try repair installation of backup exec 15. Select robotic libraries, and then select the robotic library for which you are setting up the cleaning.
How to manually lock or unlock a robotic library via the backup exec. For cancelled dismount operations, you should manually remove the media from the drive. Backup exec uses one of the tape drives and dpm 2007 uses the other. Inventory a robotic library in backup exec 2012 symantec. The library and server must be powered up in the proper sequence after the device goes offline for backup exec to communicate properly with. Inventorying robotic libraries when backup exec services start. Technical supports primary role is to respond to specific queries about product features. Backupexec 11d the driver detected a controller error.
Other issues may include tape drives or tape libraries that are offline, storage devices. The library was manually turned offline and is unavailable for use. For backup exec 2012 and later, click on the backup exec button, then on configuration and settings, then. Al was fine at the start, however now each and every time a job is started the device state goes to offline. To enable support for each additional robotic library drive, you must purchase the backup exec library expansion option. Inventorying robotic libraries when backup exec services. Information the library has been manually turned offline and is unavailable for use. Hp storageworks 18 g2 lto4 ultrium 1760 scsi autoloader hp proliant 360 g6 sc11xe backup exec 2012. Delete the robotic library from within backupexec it shows offline 2. Only the libraries in the offline status can be removed.
How to manually lock or unlock a robotic library via the. The library and server must be powered up in the proper sequence after the device goes offline for backup exec to. For backup exec 2012 and above version right click on the robotic library and. Symantec backup exec about importing media to a robotic library.
Uninstalling backup exec veritas backup exec administrators guide. To do this i am going to have to rotate tapes in and out every week. When do you think backup exec will support windows server 2012. In your case how to make a backup to an unused tape, then move. Is there like an unload button or procedure that i need to follow so i dont damage anything. For backup exec 2012 and above version right click. After the repair installation, robotic library and.
Symantec helps consumers and organizations secure and manage their informationdriven world. Solved backup exec tape library and tape drive flash in. Backup exec 2014 robotic library setupconfiguration. When the job runs it queues its self and after about 5mins the robotic library goes offline. They all have this issue were the tape library drops offline when you try to run a backup. How to manually lock or unlock a robotic library via the backup exec user interface. From within symantec backup exec devices, rightmouse click the tape drive found in device pools all devices and select remove.
About importing media to a robotic library symantec. Backup exec rediscovered devices library offline drive offline put online tried to erase a tape 0007 error erase library 00008 the job failed with the following error. The symantec connect community allows customers and users of symantec to network and learn more about creative. How to troubleshoot issues with a robotic library autoloaderchanger or tape drive in backup exec for windows servers backup exec for windows servers includes support for a wide array of robotic libraries also referred to as an autoloader or changer and tape drives. Media ejection is a two way process first we have to remove media from netbackup which you can be called as online media ejection and secondly by physically removing or ejecting them from racks, which can be. Symantec backup exec robotic library destination element. Which two settings can an administrator configure to manually prevent a backup set from being deleted. Have you ever had a problem with the tape library marking media as bad, even brand new media. Next the library then loads the tapes 1 by 1 into a free tape drive to see what barcode is on it and then puts it back in a slot.
You may try switching between those to see if that improves things. Symantec backup exec, device showing offline issue. How to sort, filter, and copy information on the backup exec. Removing tape libraries veeam backup guide for hyperv. Symantec backup exec server this template assesses the status and overall. Ejecting media from a drive use eject media to eject the media currently in the standalone drive. Online media is defined by backup exec, so you cannot delete or rename it, and you cannot add or move media to it. Symantec backup exec robotic library destination element full error. Backup exec physical volume library drive or robot paused. Symantec backup exec removing robotic library partitions. The server has backup exec 11d installed and microsoft dpm 2007.
Symantec backupexec troubleshooting issues with a dell robotic tape library in windows 2003. About tape drives and robotic libraries when you install backup exec, all standalone tape drives and robotic libraries that are connected to. Is there a way to completely remove the drive from backup exec storage so that it shows my robotic library with only one available drive. Symantec backup exec e0008115 physical volume library.
How to delete a storage device in backup exec 15 youtube. How to enable offline storage in veritas backup exec 16 youtube. As part of thetroubleshooting im trying to remove it so i can install again, however whenever i try to delete it i get unable to delete tape library message. Uninstalling backup exec options from the local backup exec server. Symantec backup 11d cant backup to tandberg ts400 robotic. This monitor returns the number of different tape events. Backup exec tape drives continuously go offline solutions. Removing robotic library partitions symantec backup exec. Symantec backup exec 2012 guardian network solutions.
The job will be submitted as a run now job, unless you submitted the job on hold. In the backup exec console, click tools install options and license keys on this media server. Powervault 2t warning library security has been compromised. How to troubleshoot issues with backup exec and your. From within symantec backup exec, click the services button in the lower righthand corner and select stop all backup exec services. Heres a quick rundown for anyone else who is having trouble with dpm and backupexec on the same server. Service library clean drive clean drive system status. We are currently using symantec backup exec for windows servers 12. I had another backup running successfully at the same time so the storage seems ok. Click slots to display the library s slots in the right pane. Click next, until the list of backup exec options appear. Backup exec 15 tape library goes offline when back. Over the past couple of months our tape drives continuously set itself to offline either at the end of the cycle, just before, or sometimes at random. I am in the process of moving from a 3 week cycle with my tapes to a 4 week cycle.
Backup exec has been around in one form or another since the early 1990s and has a reputation as one of the more reliable backup products on the market. I have a single robotic library sony lib81 on the symantec hcl. To manually unlock or lock the door to the robotic library via the backup. How to restore data from a reattached or reinserted diskbased storage device configuring disk cartridge.
Good day, we have an hp msl 2048 robotic library with backup exec since 2004 and have never had any problems, until recently. An alternate method that can be used is to right click the robotic library and select lock or unlock. An administrators robotic library has gone offline the last three times the same piece of media has been used. Tape library appears offline in microsoft dpm 2007. Backup exec 2014 insert over writable media into the robotic library. Author, teacher, and talk show host robert mcmillen shows you how to delete a storage device in backup exec 15. Is there a way to completely remove a tape drive f. This location displays all media that are onsite but are not in devices or slots, or media vaults. The data is protected, but it is not applicationconsistent. Usually you can stopstart the be services and get the backup to run. Having a backup of the library configuration is helpful when the library is recovering from a. Find answers to symantec backup 11d cant backup to tandberg ts400 robotic library from the expert community at experts exchange. Explore five common veritas backup exec error codes, which range from.
Professor robert mcmillen shows you how to enable offline storage in veritas backup exec. I have tried to set the missing drive as offline and disabled, but it still seems to complain about the drive being offline. At times it will go to device offline and you have to remove the check as a reboot does not fix. Backup exec physical volume library drive or robot. Backup exec does not support adding a new macintosh server in the backup exec servers list with fp5. This location lists media that reside in a storage device, robotic library slot, or backup todisk folder. Physical volume library drive or robot paused, offline, or disabled. Veritas has ended support life for backup exec 2012 and all service packs as of may 5, 2017. If the backup exec server runs on windows server 2012 or later, the configure storage wizard option install tape device drivers is. Our software and services protect against more risks at more points, more completely and efficiently, enabling confidence wherever information is used or stored. We have had a number of issues with this robot library, all hardware related.
Even so, errors do occur in the veritas product, and organizations need backup exec support. If you want to stop using a tape device, you can remove it from your veeam backup console. The virtual machine is protected with an offline backup. How to sort, filter, and copy information on the backup exec administration console customizing views on the. In a nut shell its controlling the communication robotic library where backup exec wantsneeds to. Backup exec physical volume library drive or robot paused, offline, or disabled backup exec physical volume library drive or robot paused, offline, or disabled written by mycomputeraid on wednesday, september 3, 2008 19. But when the backup is setup to run in the evening on a schedule it does not run as the backup to disk folders goes offline and therefore has to be switched back on line. Hi all, im running backup exec 15 on 4 new windows server 2012 r2 standard builds. In device management, under robotic libraries is where it says offline.
I have backup exec 2012 for the past 12 months now and ive been backing up my data to a hp storagework msl6000. Symantec backup exec e0008115 physical volume library, or robot paused, offline, or disabled. In the enable robotic library support option, check to install the robotic library support option or uncheck to uninstall the robotic library support option. Two of the media lables slot 1 and slot 5 in the backup exec device tab say, slot 10 is the cleaning media, and slot 2 is empty. About tape drives and robotic libraries symantec backup exec. Here is my best practice to recreate tape library under symantec backup exec i used version 12. How to manually lock or unlock a robotic library via the backup exec user interface articolo. Uninstalled the unknown medium changer driver in windows device manager 3. Set up symantic backup exect for drive cleaning using the interface. Now my next question is, out of my ten slots, 8 are tapes, and one is a cleaning tape and one is empty. I have all available updates now installed on symantec backup exec 11d. Rebooted the server once rebooted, the library was reinstalled by windows and reappeared in backupexec. Forcing a robotic library s door open without unlocking it properly via the backup exec interface can cause the device to go offline in backup exec. Now, when the nightly tape backup runs, there are about 12 separate tape alert messages generated with the following contents tapealert events information the library has been manually turned offline and is unavailable for use.
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